I recently received certification as an expert in American Business Etiquette from the American Business Etiquette Trainers Association. While I have practiced some etiquette techniques for years, I learned several new things through the hours of training in twenty different etiquette modules. I am now more convinced that etiquette is the key element in growing your business. The success of any business, large or small, hinges on relationships. Etiquette opens the door by helping you build rapport and immediate trust with others in business dealings.
However, to be perfectly honest, I am discovering that not all proper etiquette comes natural to me. It is a skill I must consciously practice with the hope it will become habit. What I love about the idea of etiquette and what continues to motivate me is that it truly is about putting others first. Studying the art of etiquette has given me appropriate tools for a professional environment to SHOW that I care. It is true you know? People do not care how much you know until they know how much you care.
If you have a desire to help people and to make a positive difference through your business, hobbies or other passions, then I believe you cannot ignore your good manners skill set. Good manners are tied to building good relationships and good relationships are tied to truly helping others grow and change.
“Let noting be done through selfish ambition or conceit, but in lowliness of mind let each esteem others better than himself.” Philippians 2:3